Up to $850 for Victims of Citibank Robocalls – Don’t Miss the Deadline!
In a major legal settlement, Citibank has agreed to pay $29.5 million to resolve allegations that it made unauthorized robocalls to individuals who were not even its customers. If you received one of these calls between August 15, 2014, and July 31, 2024, you might be eligible for compensation ranging from $350 to $850. Here’s everything you need to know to claim your share.
Why the Settlement Happened
The lawsuit accused Citibank of violating the Telephone Consumer Protection Act (TCPA), which protects individuals from receiving unsolicited calls or texts. According to the claims, Citibank used prerecorded or artificial voices to contact people about overdue credit card accounts even though many recipients were not Citibank customers and had not given consent to be contacted.
Instead of continuing to fight the allegations in court, Citibank chose to settle. The $29.5 million settlement fund is now available for distribution to those affected.
Who Is Eligible?
To qualify for a payment, you must meet these conditions:
- Non-Customer Status: You did not hold a Citibank credit card or account at the time of the calls.
- Call Details: You received at least one call from Citibank between August 15, 2014, and July 31, 2024.
- Call Type: The call used an artificial or prerecorded voice and was related to a past-due credit card account.
If you meet these requirements, you are entitled to file a claim for compensation.
How Much Money Can You Get?
Eligible individuals can expect to receive between $350 and $850, depending on how many valid claims are submitted. Those who can prove they received more than five calls may be eligible for additional payments, up to $2,500. However, the final amount depends on how much remains after legal fees, administration costs, and other expenses are deducted from the $29.5 million pool.
How to File a Claim
Here’s a step-by-step guide to submitting your claim:
- Get a Claim Form: Visit the official settlement website or contact the Claims Administrator to download or request a form.
- Provide Your Information: Fill out the form with your name, contact information, and the phone number that received the call(s).
- Affirm Your Eligibility: Confirm you are not a Citibank customer and that you received the calls described.
- Include Proof (Optional): If you’re claiming compensation for more than five calls, include evidence such as phone records or screenshots.
- Submit Your Claim: You can submit the form online or mail it to the following address:Head v. Citibank, N.A. Claims Administrator
P.O. Box 301134
Los Angeles, CA 90030-1134
The deadline to file a claim is December 20, 2024, so don’t delay!
When Will You Receive Your Payment?
If the settlement receives final approval at a court hearing scheduled for January 14, 2025, payments will begin approximately 45 days after the judgment becomes final assuming no appeals are filed.
Why You Should File Now
This is a rare opportunity to be compensated for the inconvenience and legal violations caused by unwanted robocalls. If you qualify, make sure you file your claim before the December 20 deadline. Late submissions will not be considered, and you could miss out on hundreds of dollars in compensation.
