Citibank

Citibank User’s $1,500 Nightmare: Lost Mortgage Payment Sparks Frustration and Financial Panic

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A Citibank user from Chicago found herself in financial turmoil as she discovered a missing mortgage payment of more than $1,500 leaving her unable to fulfill her obligation. Susan Lane, expressing frustration disclosed that despite wiring the amount to the mortgage company in 2016, the funds seemingly vanished. Citibank representatives, initially unclear about the issue … Read more

Accounts are being abruptly deleted by JPMorgan Chase and Citibank, causing confusion and chaos for customers

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JPMorgan Chase, Citibank, and the US banking industry as a whole are being criticized in a recent report for routinely “exiting” their most devoted clients. Almost 200 former Chase customers have complained to the New York Times, claiming that their account was canceled unfairly, causing uncertainty and financial instability. A broad bureaucratic security procedure intended … Read more