Concerns about excluding cash-paying customers as Florida businesses implement cashless payment methods rise.
Florida Considers Legislation to Ensure Cash Acceptance Amid Growing Cashless Trend
The Arts Garage visual and performing arts venue in Delray Beach has gone cashless for tickets, drinks, and snacks, which may bother non-technical customers. A cashless society has raised concerns about personal freedoms, especially for low-income and senior people. In 2024, the Florida Legislature may ban cash refusal at most establishments to solve these concerns.
State Sen. Shevrin Jones and State Rep. Joel Rudman support cash-accepting company legislation to promote economic inclusiveness. Jones emphasizes that credit card-less people should be allowed to participate in the economy. Rudman says withholding cash can disenfranchise communities.
Many firms are pushing cashless transactions, creating accessibility and equality concerns. Advocates for the measure say cash-based transactions must be considered. Individuals and families without simple access to electronic payment systems can still use cash payments under the law.
Optimistic About Cashless Transition for Improved Customer Service
The Delray Beach Arts Garage, which went cashless, thinks it would improve customer service. Marjorie Waldo, the venue’s president and CEO, said eliminating cash may speed up and improve transactions. Electronic payments are easier than counting, verifying, and transporting currency to the bank, Waldo said.
Despite the cashless paradigm, businesses may face inclusion issues. Jones and Rudman’s bill seeks to balance technical improvements with demographics. The cashless transaction issue mirrors broader discussions about how technology affects society, particularly financial transactions, and accessibility.
Florida’s proposed legislation addresses concerns about cash-dependent people being excluded. Electronic payments’ benefits and inclusivity must be balanced to shape state financial activities.
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