The 2019 Capital One data breach impacted approximately 98 million customers, exposing sensitive information such as Social Security numbers, bank account details, and personal addresses. In response to this cybersecurity failure, Capital One agreed to a $190 million settlement to compensate those affected. Here’s everything you need to know about eligibility, payments, and ongoing support.
Who Is Eligible?
Eligibility applies to individuals who:
- Were Capital One customers or applicants during the 2019 breach.
- Received a notification from Capital One about compromised information.
- Submitted claims for financial losses or time spent dealing with the breach before the September 30, 2022, deadline.
Settlement Payments Timeline
The settlement payments were distributed in two main phases:
- First Payment: September 28, 2023.
- Second Payment: September 4, 2024, for those who accepted the initial payment.
With all payment distributions completed, Capital One has announced that no further reissues will be processed.
Free Support Services for Customers
Even if you missed out on filing a claim, you can still benefit from the Identity Defense and Restoration Services, which are available to all impacted customers. These services provide tools to monitor and protect your personal information against misuse and are valid until February 13, 2028.
If you want to enroll, contact Pango at 833-317-4821 during business hours to receive an enrollment code. You can activate your protection by visiting their website.
Why This Matters
The Capital One breach highlights the critical importance of cybersecurity and the need for financial institutions to safeguard customer data. If you were affected, take advantage of the ongoing support services to secure your personal information.
This settlement serves as a stark reminder for consumers to remain vigilant about data privacy and to take immediate action if their information is ever compromised.
