Citibank has agreed to a $29.5 million class action settlement to resolve allegations that it violated the Telephone Consumer Protection Act (TCPA) by making unsolicited robocalls to non-customers. The settlement offers payments ranging from $350 to $850 for eligible individuals who received these unwanted calls.
Here’s what you need to know about eligibility, the claims process, and important deadlines.
Why Is Citibank Paying a Settlement?
The lawsuit alleged that Citibank made unauthorized calls to individuals who were not its customers. These calls, which featured prerecorded or artificial voices, were aimed at collecting payments for past-due credit card accounts. The settlement resolves these allegations without Citibank admitting wrongdoing.
Who Is Eligible for the Settlement?
You may be eligible for a payment if:
- You received a call from Citibank between August 15, 2014, and July 31, 2024.
- The call was made to your cell phone.
- The call used an artificial or prerecorded voice.
- You were not a Citibank customer, cardholder, or authorized user at the time.
- The call concerned a past-due Citibank credit card account.
These criteria ensure that only non-customers impacted by the calls are included in the settlement.
How to Claim Your Compensation
Eligible individuals must submit a claim form to receive a payment. Here’s how:
- Submit Your Claim: Visit the settlement website or contact the settlement administrator to access and complete the claim form.
- Provide Evidence: If possible, submit phone records, screenshots, or other proof of the calls to strengthen your claim.
- Meet the Deadline: The claim submission deadline is December 20, 2024.
After submitting your claim, you’ll receive updates on the approval process.
Important Dates to Remember
- Claim Deadline: December 20, 2024.
- Final Approval Hearing: January 14, 2025.
- Expected Payouts: Payments will be distributed within 45 days of final court approval. However, delays may occur if appeals are filed.
What to Expect in Compensation
The exact amount you receive will depend on the number of valid claims submitted. Current estimates suggest payments will range from $350 to $850 per claimant. This wide range reflects the settlement fund and the number of people who participate.
Next Steps for Claimants
If you believe you qualify, act quickly to ensure you don’t miss the deadline. Visit the official settlement website to submit your claim and learn more about the process. If you’re unsure of your eligibility, review your phone records to confirm if you received calls from Citibank during the specified period.
For additional information, consult a legal advisor or contact the settlement administrator directly.
The Citibank class action settlement offers an opportunity for victims of unwanted robocalls to receive compensation for their inconvenience. With payouts ranging from $350 to $850, eligible claimants should take the necessary steps to submit their claims before the deadline.
Visit the settlement website today to find out if you’re eligible and begin the claims process. Don’t miss your chance to benefit from this significant settlement.